FLY WATCHES FREQUENTLY ASKED QUESTIONS
How do I set the time?
To set the time, pull the silver button out slightly and turn.
Do you have free shipping?
Yes, we do have several free shipping offers available through our Rockstar reps or by spending $80 on Fly-Watches.com. Regardless of the method you choose, if a "free shipping" coupon is applied, the item will be sent by USPS First Class, which varies in delivery time.
How do I make the watch light up?
Right above the time bezel, there is a button you press to light up the watch.
How much does shipping cost?
Shipping depends on weight and destination. We have a real-time shipping system that will tell you the exact price. Shipping becomes FREE if your total purchase equals more then $80.
Yes! Our 1.0 watches are 3 ATM water resistant which means you can get your watch wet, however they are not designed to be completely submerged under water for extended periods of time. Our new 2.0 watches are 5 ATM water proof meaning they are suitable for showering or submerging in shallow water.
All of the watches do have the same design but you can change the watch face and band out for 100s of color combinations. You purchase the watch which comes with the same color band and you can buy additional bands for variety.
Are the Fly 1.0 watches and bands interchangeable with Fly 2.0 watches and bands?
The Fly 1.0 watches and bands are only compatible with each other and not the Fly 2.0 version, which is a completely new design.
How do I change the battery for the time and what type does it require?
Changing the battery is somewhat of an easy process. Simply remove the 5 screws on the back with a small Philips screwdriver and gently take back off. Grab back and place to side. If rubber waterproof fitting comes off, place to side also. Gently remove pull out entire LED plate which will expose small timing battery. Remove battery and replace with Energize 377/376 battery. Slide LED plate back into watch, making sure to put metal button plate behind outer LED button. Check time is working and test LED. Place waterproof fitting back on watch (if removed) and place metal cover over it. Put all screws in and screw until tight. Do not over screw or threading will be stripped.
What is your warranty?
Timepiece Warranty – Fly Watches Watches Limited Warranty
This product, except consumables or articles with limited resistance (e.g. battery, band, case), is warranted to the original purchaser to be free from defects of quality at the time of delivery for a period of one year from the date of purchase ("warranty period"). During the warranty period, and upon proof of purchase, the product will be repaired using Fly Watches reconditioned replacement parts or the product will be replaced with the same or a similar reconditioned replacement model within a reasonable period of time. There will be no parts or labor charge to you for valid warranty services. Due to the possibility of damage or loss during shipping, it is recommended when sending the product for service that you package the product securely and send it insured, return receipt requested. The only applicable charge will be for return shipping ($6 for same day turn around).
The customer shall NOT have any claim under this warranty for repair or adjustment expenses if:
(1) The problem is caused by improper, rough or careless treatment;
(2) The problem is caused by a fire or other natural calamity;
(3) The problem is caused by improper repair or adjustment made by anyone other than a Fly Watches approved service center;
(4) The case, band, glass or battery is damaged or worn;
(5) The proof of purchase is not presented when requesting service; or
(6) The warranty period has expired.
NEITHER THIS WARRANTY NOR ANY OTHER WARRANTY OR GUARANTEE, EXPRESS OR IMPLIED, INCLUDING ANY IMPLIED WARRANTY OR CONDITION OF MERCHANTABILITY OR OF FITNESS FOR A PARTICULAR PURPOSE, SHALL EXTEND BEYOND THE WARRANTY PERIOD. NO RESPONSIBILITY IS ASSUMED FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES, INCLUDING, WITHOUT LIMITATION, DAMAGES RESULTING FROM INACCURACY OR MATHEMATICAL INACCURACY OF THE PRODUCT OR LOSS OF STORED DATA. SOME STATES OR JURISDICTIONS DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS AND SOME STATES OR JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, OR THE EXCLUSION OR LIMITATION BY A PARTY OF LIABILITY FOR DEATH OR PERSONAL INJURY CAUSED BY THAT PARTY\'S NEGLIGENCE. SO THE ABOVE LIMITATIONS OR EXCLUSIONS SHALL NOT IN SUCH CASES APPLY. THIS WARRANTY GIVES YOU SPECIFIC RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE, JURISDICTION TO JURISDICTION, OR COUNTRY TO COUNTRY. NOTHING IN THIS WARRANTY AFFECTS YOUR STATUTORY RIGHTS.